Customer Care
Mac’s customer service team — here to listen, respond quickly and make things right.
Every customer is a VIP
At Mac’s Apparels, our customer care team is made up of a group of professional and experienced people from all walks of life. We believe in taking care of all customers and treat each customer no less than a VIP.
We believe in taking care of our customers, especially by listening to your concerns or suggestions — whatever is on your mind that you have to share. As Mac’s members, we will respond to our customers in a timely and prompt manner, with any follow-up information based on the conversation that was had.
Mac’s customer care team will do anything and everything possible within reason to make sure all customers are satisfied with the ending resolution, rather than letting one of our customers be unhappy with our service.
Calling after hours? Leave a brief but detailed message. If your call is after business hours (8:00 PM), it will be returned the next business day.

How can we help today?
Need to talk to a person?
Mon – Sat, 9:00 AM – 8:00 PM ET · [email protected]